JULIA LOVEDAY
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Recent activity by JULIA LOVEDAY-
Is your merchant being charged for apps they are no longer using?
To find out exactly what apps they are paying for, follow these steps: On the old dashboard, go to Account & Setup Click Monthly Statements under Billing & Statements Open their most recent stat...
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Create and Manage a Menu Video
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Surcharge Reporting on the Dashboard
Merchant can access this information on the dashboard: Daily batch report with surcharge collected. Each transaction with surcharge collected.
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Online Ordering Slick
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How can a merchant access their monthly statement?
New Clover dashboard: Log into Clover dashboard. Click on the Settings emblem in the top right corner. Scroll down to, View all settings. Find the section labeled, Billing & Statements. Click on,...
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Online Ordering DoorDash Integration
Clover Online Ordering with DoorDash How does it work? Customers will be able to place orders for delivery from your Clover online menu. DoorDash will check if the delivery address is within the a...
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Can Clover devices accept EBT?
Yes, merchants can take EBT (Electronic Benefits Transfer) payments using the Register or Sale app. Add EBT to a Merchant Account There are two ways to add EBT to a merchant account: By sending...
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Can my merchant keep track of customer purchases?
Yes, you will be able to see all orders saved to a customer profile in the Customers app. Two options: 1. Open the Register app. 2. Click on the three small dots stacked on top of one another on ...
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Can I change the owner or employee email addresses?
Employee Email Yes, on the Clover dashboard or on the device under "Employees", you can change or add employee email addresses at any time. Owner Email The owner email address cannot be changed wi...
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Why is there an error message when a merchant attempts to issue a refund through the Transactions app?
This situation occurs when a customer used a online (non pin) or online (pin) debit card to make the original transaction. After 25 minutes you may no longer refund this exact transaction. Instead,...