FAQ's

General Clover FAQ's

• What are the cut off times for next day funding?
• Does Clover have invoicing?
• New Clover Updates - Coming 2024
• Clover Change of Ownership Guide
• How do I reprovision a device?
• How do I factory reset a device?

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Functionality FAQ'S

• How do I turn on cellular data?
• How does the customer redeem Rewards?
• Can Clover support Multi-MID?
• Can Clover devices accept EBT?
• Can my merchant keep track of customer purchases?
• Can I change the owner or employee email addresses?

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Equipment FAQ'S

• Tampered Device Guide
• What size receipt paper is used with Clover devices?
• Where can a merchant find their Clover devices IP address?

Reporting FAQ's

• Can my merchant receive an email with daily sales totals?

Billing FAQ'S

• How do you handle disputes/chargebacks on Clover?
• Is your merchant being charged for apps they are no longer using?
• How can a merchant access their monthly statement?

Warranty FAQ'S

• Will Clover repair or replace parts on a device outside of warranty?
• What is the warranty for my Clover device?

Mini FAQ's

• How do I connect a Clover Mini for customer facing?

Flex FAQ's

• Why is my Clover Flex not turning on?

Go FAQ'S

• Does Clover Go support surcharge?