Go Installation & Guides

To log in to the Clover Go app during activation:

1. Open the Clover Go app on your phone or tablet.
2. Tap New User at the bottom of the screen. (Regular users tap Log In.)
3. Enter your email and password using your Clover Web Dashboard login credentials.
4. (Optional) Tap Allow if you want to let Clover send you messages. Messages keep you informed about the system.
5. Tap Proceed to help identify where transactions take place.
6. Tap Allow to allow location access for fraud protection.
7. Enter the user passcode you use for Clover devices. If you don’t have a passcode, you can set one now.
8. (Optional) Select Enable Touch ID or Enable Face ID if you have these features on your phone or tablet and you want to use them.
9. Complete this step for your Clover Go device:
   • Contactless + Chip (Bluetooth-enabled Clover Go reader): You'll be asked if you want to pair your device using Bluetooth.
     Important: Do not wear headphones or ear buds while when your reader connects. A high pitched connection sound blasts from the phone or tablet.
   • Chip Card reader (Clover Go reader): Insert the card reader into the audio jack on your phone or tablet.
10. Follow the prompts to complete the setup sequence.

The Clover Go app opens to your primary Clover merchant account. You'll see your primary merchant information at the top of the screen.

After you log in for the first time during activation, you can log in one user or different users (typically employees) to a single account, or if you have multiple accounts, you can switch accounts after you're logged in to the app. See Log in to the Clover Go app for instructions.

Charge the Clover Go reader

To charge the Clover Go reader:

1. Insert the USB charging cable into a laptop USB port, a portable charger, or a wall charger (not included). If you purchased the optional stand, you can charge the reader in the stand.
2. Allow the reader to charge for 1 to 2 hours, until both lights continuously glow.

After you charge the Clover Go reader, you can download the Clover Go app.

To pair your Clover Go device with your phone or tablet:

1. On your phone or tablet, open the Clover Go app.
2. Enter your passcode.
3. Tap Menu .
4. Select Card Reader.
5. If your Clover Go doesn't pair immediately, press and hold the power button for 5 seconds or until the blue light blinks.
6. On your phone or tablet, select your device from the list of readers.

To help identify which device to pair with, look on your device sticker for your Clover Go serial number.

After pairing successfully, the blue light on the Clover Go stops blinking and becomes solid blue.

After you pair your Clover Go with your mobile phone or tablet, you can use the Clover Go app to take payments.